Booking Terms and Conditions
Please read the following terms and conditions carefully. You must not make any booking unless you understand and agree with the following terms and conditions. References to “us”, “we” and/or “our” in these Booking Terms and Conditions shall mean Little Rum Runner. By booking our service you are deemed to have agreed to these Booking Terms and Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.
In the event that government restrictions prevent your booking from going ahead on the date booked for the number of guests booked, your booking deposit is transferrable to a new booking. Any additional payments made can be used as a credit or refunded. If it is possible for your booking to proceed as booked, and you wish to change or cancel your booking, this will be deemed cancellation due to change of mind.
3. Taxes and Surcharges
All prices advertised are inclusive of GST. Surcharges apply for services that are booked for Public Holidays and New Years Eve. Bookings made for the day preceding Pubic Holidays may be subject to a surcharge if our staff are required to work on the Public Holiday in providing our services for your event.
4. Booking on Behalf of Others
By booking on behalf of another person, you are deemed to be the designated contact person for the booking. This means that you are responsible for making all payments due in connection with your booking, notifying us if any changes or cancellations are required and keeping your party informed.
By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another party is complete and accurate and we will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.
5. Accepting of Booking
If we accept your booking we will issue a confirmation invoice. A contract will exist between us from the date we issue the invoice for the Booking Deposit.
6. Booking Deposits
Subject to your rights under the Australian Consumer Law, all deposits are non-refundable for changes of mind or cancellations by you. You must pay the applicable booking deposit within 2 business days of the acceptance of your booking or it will be cancelled. By paying the non-refundable deposit, you acknowledge and understand that the deposit represents the reasonable opportunity and administrative costs of making your booking.
Mobile Bar Service – $400
Bar Cart Service – $250
Beverage Barrel – $200
Bartending Service – $200
7. Glassware Security Deposit
A refundable glassware security deposit of $150 is required for all booking including glassware. The deposit must be paid for glassware to be provided. Little Rum Runner staff with notify you of any glassware that is unable to be located at the conclusion of service. Any unaccounted glassware will incur a charge of $4 / glass. We reserve the right to offer collection of glassware located at the venue at a later time for an additional fee.
8. Final Payment
Final payment of the remaining balance or desired Bar Tab is required no later than 1 week prior to your event unless otherwise stated. Services booked within 1 week of the event must be paid at the time of booking. We reserve the right to deem your booking cancelled if evidence of final payment is not received before the date of your event.
For Mobile Bar, Bar Cart and Beverage Barrel services we require a loading space for a car and trailer in close proximity to the desired setup position. Two parking spaces will be required to accommodate our vehicle and trailer. You must advise us if we are required to disconnect our trailer to park. If you do not let us know that we will be required to disconnect our trailer prior to the event, a $150 charge will be incurred. In the event that two parking spaces are not identified and available to us upon our arrival, the beginning of your service will be delayed. Please note under no circumstances will we park illegally to service your event. In some circumstances alternative arrangements can be planned if two spaces are not available onsite.
10. Access & Setup
You must describe the access and distance to the desired setup position onsite. It is very important that you let us know of any steps, narrow doorways, tight turns or lifts to ensure adequate time is allocated for setup. We must be provided with a swipe card for setup and pack down if this is necessary to access the space. Please note that if you wish to have an additional service area, or have the bar moved during service, you will need to contact us prior to arrange this. A $150 charge will be incurred if the bar is to be relocated during service or if an additional service area is requested on the day.
Mobile Bar – 1.8m x 0.7m
Bar Cart – 1.6m x 0.8m
Beverage Barrel – 1m x 1m
You must provide our staff with shelter from the weather as per OH&S requirements. We reserve the right to refuse service if adequate shelter is not provided from the sun, rain and inclement weather.
12. Minimum Drink Spend Requirements
Provided the Bar Tab and Beverage Sales reaches the minimum spend, no cost for the service is applicable. In the event that the sale of beverages does not reach the Minimum Drink Spend, the difference between the Minimum Drink Spend and the sum of the Booking Deposit, Bar Tab and Beverage Sales will be charged. Booking Deposits will be refunded for Cash Bar services where the Minimum Drink Spend is met through Beverage Sales.
13. Cashless Payment System
For Bar Tab / Cash Bar services we utilise a Square Terminal which accepts card payments only. We must be notified if Telstra cellular reception is not available at your venue. We reserve the right to withhold our service if we are unable to operate our Payment System and the applicable cancellation fee will be incurred.
13. Cancellation By You
Subject to your rights under the Australian Consumer Law, all deposits are non-refundable for changes of mind or cancellations by you. A booking is deemed cancelled at the time written confirmation of the cancellation is received. The following cancellation fees apply to all bookings detailed below.
i) Changes to, or cancellation of services that include the provision of beverages within 1 week of the service date will incur a 50% fee.
ii) Changes to, or cancellation of all services within 24 hours of the service starting time will incur a 100% fee.
iii) Failure to identify and inform us of any obstructions that prevent our equipment from being safely transported into the event space will deem your booking cancelled and a 100% fee will be incurred.
14. Cancellation By Us
If we cancel your service, you can transfer amounts paid to an alternate date or receive a full refund.
15. Force Majeure
Except where otherwise expressly stated in these booking conditions, we will not accept liability or pay any compensation where the performance or prompt performance of our contractual obligations are prevented or affected by, or you otherwise suffer any damage or loss as a result of force majeure. In these booking conditions, ‘force majeure’ means any event which we, as the supplier of the service, could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, epidemics, fire, unprecedented traffic events and incidences and all similar events outside of our control.
16. Credit Card Securities
A credit card must be provided For Minimum Drink Spend services. Your credit card details saved with us will be securely stored using official PCI security standards and used for future transactions and fees you have agreed to including transactions and fees agreed to over the phone or by email. You can choose to remove your saved credit card details at any time. If your credit card was required to secure your booking, removing your saved credit card will result in the cancellation of your booking and the appropriate cancellation fee will be charged.
You are liable for any loss or damage caused by yourself or your guests to our equipment during your service. Any glassware that is unable to be found at the event space at the conclusion of our service.
16. Credit Card Payments
Credit card surcharges of 1.7% for online payments and 2.25% for over the phone payments will apply when paying by all credit cards. This is the surcharge we incur when taking these payments.
17. Availability of Drink Options in Open Bar and Cash / Bar Tab Services
Due to the mobile nature of our service and the variation in the preferences and drinking behaviours of different groups, we are unable to guarantee and accept no liability for each beverage’s availability throughout the service period.
18. Drinks Menus
Please note that while we endeavour to offer the menus displayed at the time of booking, our beverage menu selections, availability and pricing are subject to change without notice. Menu pricing at the time of the event apply.
We will not accept liability or pay any compensation if you, your property or the property of a third party suffer any damage or loss when transporting our equipment at your direction.
20. Guest Numbers
You must notify us of all guests of all ages that we will be providing service for. Guest numbers must be confirmed 10 days before the date of your booking. Changes to guest numbers within 10 days of your booking may not be possible and may incur an administration fee.
21. Photos and Marketing
You consent to us using images of you taken during our service for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, irrevocable licence to use such images for publicity and promotional purposes.
22. Applicable Law
The laws of Queensland, Australia govern these Booking Terms and Conditions to the fullest extent allowable. Any disputes in connection with our service or these Booking Terms and Conditions must be initiated in the courts of Queensland, Australia
23. Liquor Licensing and RSA
For services where we provide liquor, we are obliged to abide by the conditions of our license (QLD Licence No. 214583). We reserve the right to cease service if you or your guests act in a way that means the conditions of our license are breached.
All our staff are trained in the Responsible Serving of Alcohol and are obliged to ensure these laws are adhered to. This includes a legal requirement to refuse service of alcohol to any guest considered to be intoxicated. NSW: under the Liquor Act 2007 it is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Victoria: under The Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $17,000) and for a person under the age of 18 years to purchase or receive liquor (penalty exceeds $700). QLD: under The Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years. Food must be provided with the service of alcohol.preWe utilise a Square Terminal if you wish for guests to be able to purchase drinks. We are ONLY able to take card payments. Our system relies on Telstra cellular reception so please advise us if this is no available at your event’s location.